Contact Wowfare Customer Service
How to Reach a Person at Wowfare
Verified Contact Information
Toll-Free Number:
-
1-888-946-3882Toll free
Customer Service:
-
1-855-971-1654US Toll Free
-
1-855-981-7840US Toll Free Exchanges
-
1-855-904-2327
Customer Service:
customercare@wowfare.com
General Info:
info@wowfare.com
Sales/ Reservations:
sales@wowfare.com
Wowfare Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Wowfare Phone Number
1 (888) 946-3882
Average Calls duration
11 minutes
Most Popular Wowfare Email Address
customercare@wowfare.com
Issue Resolution Rate
Low (12% reported full resolution)
Wowfare Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Wowfare Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Wowfare Phone Number | 1 (888) 946-3882 |
| Average Calls duration | 11 minutes |
| Most Popular Wowfare Email Address | customercare@wowfare.com |
| Issue Resolution Rate | Low (12% reported full resolution) |
| Wowfare Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 85% phone, 15% email |
| Common Reasons for Contact | Activation/ cancellation, product/ service and account |
| Prepare before the call to Wowfare | Order id or tracking number or first and last name |
Contact Information
Wowfare Website:
Wowfare Help Center:
Corporate Office Address:
Wowfare
99 S Almaden Blvd, Ste 600
San Jose,
California
95113
United States
Summary of Wowfare Customer Service Calls
44
TOTAL
CALLS
CALLS
10:36
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wowfare?
Activation/ Cancellation Question:
- “To activate my flight from Lagos to Dulles's airport”
- “My ticket was canceled and I don't know why? I am stuck in Ghana.”
- “Cancellation”
Product/ Service Question:
- “No internet signal”
- “Problem with ticket”
- “Complaint”
Request for Information Question:
- “To confirm my seat”
- “Question regarding my upcoming trip to Accra Ghana”
Account Question:
- “Verify flight”
Return/ Replace Question:
- “Name change on hotel reservation in thailand”
- “Change return date”
Shipping and Delivery Question:
- “Deliver by wrong parcel”
Refund Question:
- “Two months waiting for my refund”
Other Question:
- “Future trip”
- “Added on fees”
- “Till the time I don't get my ticket”
Compare Wowfare Customer Service To
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Wowfare