Contact Wowfare Customer Service
Wowfare Phone Numbers and Emails
Toll-Free Number:
-
1 (888) 946-3882Toll free
Customer Service:
-
1 (855) 971-1654US Toll Free
-
1 (855) 981-7840US Toll Free Exchanges
-
1 (855) 904-2327
Wowfare Emails:
Customer Service
General Info
Sales/ Reservations
Wowfare Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Wowfare Customer Service Rating
4 out of 5
Contact Method Distribution
84% phone, 16% email
Most Popular Wowfare Phone Number
1 (888) 946-3882
Most Popular Wowfare Email Address
customercare@wowfare.com
Average Calls duration
11 minutes
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Wowfare Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Wowfare Customer Service Rating | 4 out of 5 |
| Contact Method Distribution | 84% phone, 16% email |
| Most Popular Wowfare Phone Number | 1 (888) 946-3882 |
| Most Popular Wowfare Email Address | customercare@wowfare.com |
| Average Calls duration | 11 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Common Reasons for Contact | Activation/ cancellation, product/ service and account |
| Issue Resolution Rate | Low (12% reported full resolution) |
| Prepare before the call to Wowfare | Order id or tracking number or first and last name |
Call Volume by Day
Contact Information
Wowfare Website:
Wowfare Help Center:
Corporate Office Address:
Wowfare
99 S Almaden Blvd, Ste 600
San Jose,
California
95113
United States
Summary of Wowfare Customer Service Calls
43
TOTAL
CALLS
CALLS
10:36
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wowfare?
Product/ Service Question:
- “No internet signal”
- “Problem with ticket”
- “Complaint”
Activation/ Cancellation Question:
- “My ticket was canceled and I don't know why? I am stuck in Ghana.”
- “Cancellation”
- “Canceled flights”
Request for Information Question:
- “To confirm my seat”
- “Question regarding my upcoming trip to Accra Ghana”
Account Question:
- “Verify flight”
Return/ Replace Question:
- “Name change on hotel reservation in thailand”
- “Change return date”
Shipping and Delivery Question:
- “Deliver by wrong parcel”
Refund Question:
- “Two months waiting for my refund”
Other Question:
- “Future trip”
- “Added on fees”
- “Till the time I don't get my ticket”
Compare Wowfare Customer Service To
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Wowfare